Legal

Privacy Policy

Effective date: June 11, 2026 · Lumen Co., Los Angeles, California

Lumen Co. ("Lumen," "we," "us") provides web design, AI automation and AI search optimization services to local businesses. This policy explains what information we collect through this website, how we use it, and the choices you have. We keep it simple because our data practices are simple.

1. Information we collect

This website does not use contact forms, account registration, or third-party advertising trackers. We collect personal information only when you choose to send it to us:

• Contact by email. When you email us (for example, to request a free audit), we receive your email address, your name if you include it, and anything else you write — typically your business name and what you'd like help with.
• Basic technical logs. Like most websites, our hosting provider may automatically record standard server logs (IP address, browser type, pages requested) for security and uptime purposes.

We do not collect payment information through this website, and we do not buy data about you from third parties.

2. How we use your information

• To respond to your inquiry and provide the services you ask about (such as a free audit).
• To communicate with you about a project once you become a client.
• To keep our website secure and functioning.

We do not sell or share your personal information for advertising purposes, and we never have. We do not use your information for automated profiling or send your details to data brokers.

3. Children under 13

4. Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA, as amended by the CPRA) gives you rights over your personal information, including the right to:

• Know what personal information we have collected about you;
• Delete personal information we hold about you;
• Correct inaccurate personal information;
• Opt out of the sale or sharing of personal information — note that we do not sell or share personal information, so there is nothing to opt out of;
• Non-discrimination — we will never treat you differently for exercising these rights.

To exercise any of these rights, email [email protected] with the subject "Privacy Request." We will verify your request using the email address you contacted us from and respond within 45 days as required by law. You may also use an authorized agent to submit a request on your behalf.

5. Do Not Track

Some browsers send "Do Not Track" signals. Because we do not track visitors across other websites or serve targeted advertising, our site treats all visitors the same regardless of this signal.

6. Cookies

This website does not set advertising or analytics cookies. If that ever changes, we will update this policy and provide any notice required by law before doing so.

7. How long we keep information

We keep email correspondence for as long as needed to serve you and meet our legal and accounting obligations, after which it is deleted. You can request deletion at any time using the contact below.

8. Security

We use reasonable administrative and technical safeguards to protect the information you send us. No method of transmission over the internet is 100% secure, but we limit what we collect in the first place — the best protection is not holding data we don't need.

9. Changes to this policy

If we change this policy, we will post the updated version on this page with a new effective date. Material changes will be noted prominently.

10. Contact us

Questions about this policy or your information:

Lumen Co.
Los Angeles, California
[email protected]